Contact support

You reach the developer who wrote the code — there is no call centre in between. Pick what it is about and you will get a straight answer.

What can we help with?

Before I buy Does this script do X? Will it run on my hosting? Usually the same working day Installation help Stuck setting a script up on your server. Within 1 working day Something is broken A feature does not work as described. Within 1 working day — treated as priority Licence or download problem Key not activating, download expired, changing domain. Within 1 working day Payment, invoice or GST Payment taken but no delivery, or you need an invoice corrected. Within 1 working day Refund request Please read the refund policy first — it explains what qualifies. Within 2 working days Custom development An extra feature, or a new project built from scratch. Quote within 2 working days Something else Within 1 working day

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Which script is this about? Order number or licence key If you have already bought it, this gets you answered far faster.

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Your details are used only to answer you — never sold, never added to a marketing list. See the Privacy Policy.

Prefer plain email?

Support support@getxtra.in The form above reaches the same inbox, but with the details already filled in.
When we are around Monday to Saturday, 10am - 7pm IST Messages sent outside these hours are answered the next working day.

Faster than waiting for us

Most questions are already answered:

Common questions

How soon do I get the script after paying?

Immediately. The moment PhonePe or PayU confirms your payment (UPI, card, netbanking or wallet), the download link and licence key appear on screen and are emailed to you as well — usually within seconds.

Is the source code encrypted?

No. You get the complete, readable source code — no ionCube and no obfuscation. You can change the design, the text and the features however you like.

How many websites can I use one licence on?

A Regular licence covers one domain, plus localhost and one staging subdomain for testing. If you want to build several websites, or build sites for clients and charge them, buy an Extended licence.

Will you install it for me?

Yes. Select the installation service add-on at checkout and we will install, configure and test the script on your hosting within 24–48 hours. You can also do it yourself by following the guide — it takes about 15–20 minutes.

How long does support last?

You get 6 months of free technical support covering installation issues, bugs and configuration help. After that you can renew support if you want to, and bug fixes are always free.

Do I have to pay extra for updates?

No. You get 12 months of free updates. When a new version ships it becomes available in your account automatically — the same download link gives you the latest ZIP.

Business details

GetXtra Gx Store, Rampura dabri, Sikar Road , Jaipur , Rajasthan Pincode - 303704

We sell digital products only. Nothing is shipped, so there is no delivery address.